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  1. Admin to be able to view and modify all tasks

    9 votes

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    1 comment  ·  Mews Operations (PMS) » Operations  ·  Admin →
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    released  ·  Anonymous responded

    All users on Mews can view and modify tasks of all the other users. This means that Admins can do the same with their users.  Please see our user guide for instructions. 

    Diana Roy supported this idea  · 

  2. Make Commander App more user friendly for housekeepers by making the markings BUTTONS

    24 votes

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    1 comment  ·  Housekeeping  ·  Admin →
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    released  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello Mewsers,

    Thank you for the feedback, we are happy to inform you that the Commander mobile app allows you to update the status of the room by swiping left on the space who’s state you would like to change.

    Swiping left will also revel each state that can be identified by different coloured buttons.

    Kind regards,
    Mews Product Team

    Diana Roy supported this idea  · 

  3. Create employee in all chain properties

    30 votes

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    3 comments  ·  Mews User Management » General user management  ·  Admin →
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    Diana Roy supported this idea  · 

  4. user suspension

    25 votes

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    3 comments  ·  Service Management » Rate/price management  ·  Admin →
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    Diana Roy supported this idea  · 

  5. search field for marketplace intergrations

    9 votes

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    3 comments  ·  Connectivity » Marketplace  ·  Admin →
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    Diana Roy commented  · 

    A segment "all" to search in (with the usual CTR+F function) would be something.

    Diana Roy supported this idea  · 

  6. Choose the info to keep when merging guest profiles

    84 votes

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    idea to upvote  ·  1 comment  ·  Guest profile » General guest profile  ·  Admin →
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    Diana Roy supported this idea  · 

  7. Multiple cancellation policies for the same rate group

    53 votes

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    on the roadmap  ·  3 comments  ·  Service Management » Rate/price management  ·  Admin →
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    Diana Roy commented  · 

    Rate Mixing would help in Mews but only if the integration mapping of a channel manager would work in the same way. Which is for example not the case for TravelClick.

    Diana Roy supported this idea  · 

  8. Personal data report

    6 votes

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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Reports  ·  Admin →
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    Diana Roy supported this idea  · 

  9. Customizable customer classifications

    220 votes

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    26 comments  ·  Guest profile » General guest profile  ·  Admin →
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    Diana Roy supported this idea  · 

  10. Upselling during the Guest Journey

    161 votes

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    on the roadmap  ·  8 comments  ·  Mews Guest Journey » Guest Portal  ·  Admin →
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    Diana Roy commented  · 

    With the option of configuring a product with a promotion for late check-out, the product will be charged at the invoice of the guest. But there is no information to the staff. Change of departure time or opening a task would be nice.

    Diana Roy supported this idea  · 

  11. To limit the number of keys a client can cut at the auto check-in station.

    5 votes

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    0 comments  ·  Mews Guest Journey » Kiosk  ·  Admin →
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    unlikely  ·  Adminjames.taylor (Admin, Mews Systems) responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

    Diana Roy supported this idea  · 

  12. Add a field "Document Issued By" in Operator

    5 votes

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    0 comments  ·  Mews Guest Journey » Kiosk  ·  Admin →
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    Diana Roy supported this idea  · 

  13. Prevent that specific guests with unbalanced bills are not able to check in at Operator kiosks

    7 votes

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    0 comments  ·  Mews Guest Journey » Kiosk  ·  Admin →
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    released  ·  Adminjames.taylor (Admin, Mews Systems) responded
    Hello from the Mews product team. We would like to let you know that it is not possible for a guest to check-in through Kiosk if they have an unbalanced bill from a prior stay. If you are experiencing this at your property then please reach out to support to help us resolve the issue.
    Diana Roy supported this idea  · 

  14. Create Bookings on Kiosk (Walk-ins)

    44 votes

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    idea to upvote  ·  1 comment  ·  Mews Guest Journey » Kiosk  ·  Admin →
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    Diana Roy supported this idea  · 

  15. Allowing a screensaver mode with different pictures

    10 votes

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    0 comments  ·  Mews Guest Journey » Kiosk  ·  Admin →
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    released  ·  Adminjames.taylor (Admin, Mews Systems) responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out the release note - https://releases.mews.com/en. Thank you again for sharing your idea!

    Diana Roy supported this idea  · 

  16. Customizable Kiosk Check-in Requirements

    75 votes

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    15 comments  ·  Mews Guest Journey » Kiosk  ·  Admin →
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    idea to upvote  ·  Adminjames.taylor (Admin, Mews Systems) responded

    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Diana Roy supported this idea  · 

  17. Automatically block favorite room to a guest

    123 votes

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    6 comments  ·  Guest profile » General guest profile  ·  Admin →
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    released  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello Mewsers!

    We are very happy to inform you that your request to automatically assign guests to their favourite room is ready and available for your use.

    Head over to a customers profile and, select the “internals” tab then click on “Preferred space features” to mark the preferences for your loyal guests.

    Tip: Make sure that you have space features setup to ensure that the guests are automatically assigned to the correct room.

    You can find more information about this feature by following the link below:

    https://help.mews.com/hc/en-us/articles/360001841177-Create-or-delete-a-space-category

    Thank you for your feedback and suggestions.

    Kind regards,
    Your Mews Product Team

    Diana Roy supported this idea  · 

  18. Customizable Preferred Space Features

    89 votes

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    12 comments  ·  Revenue Diversification (Spacetime) » Co-working space management  ·  Admin →
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    Diana Roy commented  · 

    Additionally in the guest profile one should only be able to select existing preferences.

    Diana Roy supported this idea  · 

  19. Granular User Privileges

    724 votes

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    idea to upvote  ·  149 comments  ·  Service Management » Rate/price management  ·  Admin →
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    Diana Roy supported this idea  · 

  20. Arrival list - Operator

    15 votes

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    4 comments  ·  Mews Guest Journey » Kiosk  ·  Admin →
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    released  ·  vojtech.hajek responded

    We have introduced such functionality in our Co-Operator mode of Operator. Interested in it? Let me know. Vojta from Mews

    Diana Roy supported this idea  · 
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    Diana Roy commented  · 

    I would not like an arrival list because I do not want all guest names visible for everybody.

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