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  1. 2 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

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    Femke van der Meer commented  · 

    Hey Jovana,
    Thank you for your reply.
    Unfortunately for our bookkeeping this logic doesn’t make sense:
    - For the Mastercard and Visa payments the payout comes from Adyen
    - While the google and apply pay we receive the payouts via Stripe.

    To reconcile this correctly we need these to show under a different GL account.
    We also cannot put all payments on 1 pile since the payment comes from different companies different GL accounts are needed.

    For example if you have 2 travel agencies you wont throw them all on 1 pile because its not the same company you would collect the money from.

    Femke van der Meer shared this idea  · 
  2. 93 votes

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    Femke van der Meer commented  · 

    Would be great if this can be reintroduced!

  3. 3 votes

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    Femke van der Meer shared this idea  · 
  4. 149 votes

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    Hi reader,

    Thank you for your ideas and votes for Sell Limits. I am pleased to inform you that this topic has been moved to the roadmap. 

    I would be very interested speaking to a number of you about Sell limits. Please feel free to reach out to [email protected] if you would be interested in having a conversation on the topic. 

    Looking forward to hearing! 

    Warmest regards,

    Nienke

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    Femke van der Meer commented  · 

    Booking limit per rate type/no cap option

    Option to set up booking limited per rate type or segment.
    e.g. special promo can only be booked 10 nights on arrival date 1-3-22

    Femke van der Meer supported this idea  · 
  5. 20 votes

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    Femke van der Meer supported this idea  · 
  6. 85 votes

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    Femke van der Meer commented  · 

    +Option to set up booking limit on rate plans. When X amount of nights for date X have been booked auto close.

    Femke van der Meer supported this idea  · 
  7. 5 votes

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    3 comments  ·  Payments » Other  ·  Admin →
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    Femke van der Meer commented  · 

    Hey Jovana, not sure how to run a report on this so show it in numbers. Is this something you could pull for our group or advice?

    To give you some scenarios when this happens:
    - In case it’s a group booking (booking more than 2 apartments) we pre charge also flex reservations to ensure the guests is coming and don’t hold all the availability for our Apartments.
    - In some cases, guests have some credit open, and this credit is used for their new stay
    - In case of overbookings/high demand dates X days before arrival and before the trigger for flexible rates we start to charge the cards to ensure guests intent to use their stay. On the OTAs we mention already we charge before arrival but don’t specify the extract timing for this.
    - For same day arrivals our team charges the card and make the check in instructions since we don’t see all our guests face to face. It happens that the trigger sometimes kicks in 10 minutes later again and don’t close the bill before departure in case of changes which can still happen. General accounting practice you should not close a bill before departure.

    Femke van der Meer shared this idea  · 
  8. 1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Femke van der Meer shared this idea  · 
  9. 6 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Femke van der Meer supported this idea  · 
  10. 51 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Femke van der Meer supported this idea  · 
  11. 3 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Femke van der Meer shared this idea  · 
  12. 295 votes

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    Femke van der Meer commented  · 

    VAT & CT breakdown in email confirmation now it says total price while it excludes City taxes which can be confusing if the rate descroptions are not correctly updated.

    Femke van der Meer supported this idea  · 
  13. 16 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Femke van der Meer supported this idea  · 
  14. 749 votes

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    Femke van der Meer supported this idea  · 
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    Femke van der Meer commented  · 

    +mail queues would help all fo employees to see what has been communicated to the guests.

  15. 51 votes

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    Femke van der Meer commented  · 

    Show VAT & TAX breakdown:

    - When adding a new reservations. E.g. For companies we qoute without vat
    - On the reservation properties & billing show the VAT also seperate. Now extra steps need to be made to make a proforma and see the full breakdown.

    Femke van der Meer supported this idea  · 
  16. 9 votes

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    0 comments  ·  Payments » Other  ·  Admin →
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    Femke van der Meer shared this idea  · 
  17. 229 votes

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    Femke van der Meer supported this idea  · 
  18. 2 votes

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    Hello Femke,


    Thank you for sharing your feedback with us. Using the optimise space allocation button should not hide overbookings on the timeline. Would you be able to share and example of this with me so that we can investigate this case?


    Kind regards,

    Aldair

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    Femke van der Meer commented  · 

    Done! Looking forward to your update.
    Kind regards, Femke

    Femke van der Meer shared this idea  · 
  19. 90 votes

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    Femke van der Meer supported this idea  · 
  20. 33 votes

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    Femke van der Meer supported this idea  ·