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  1. Send Before start email for all new reservations not only 48 hours in advance

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    1 comment  ·  Mews Guest Journey » Guest Portal  ·  Admin →
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    released  ·  Jan Pulkrábek responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!

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    Anonymous commented  · 

    We use the Before Start mail to communicate to the guests an access code that is changed from time to time.
    Since there can be a lot of time between a Reservation Confirmation and the arrival, we find the Before Start email perfect for this, since we know it is sent no earlier than 2 two days before arrival and will always contain the updated code.
    But indeed, in case someone books for the same day or for the following day, then we incur the risk of not letting our guests know how to enter! Therefore, it would be great to introduce a feature solving this =)

    Anonymous supported this idea  ·