Settings and activity
40 results found
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112 votes
Hello from the Mews product team. We are so pleased to let you know that the new version of this feature request has been released.
Thank you again for sharing your idea!
Amanda Hansen
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487 votes
Review of Mews Search starting and in exploration phase
Amanda Hansen
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87 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
An error occurred while saving the comment Amanda Hansen
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16 votes
Hello,
Thank you for your feedback.
It is unlikely that we will be working on creating new report, however currently there is a way to check credit limit of the pre-authorized amounts for guests that are staying at the hotel. And that is, the Guest-in-house report. Sharing the read about it, in order to see the balances, in display options tick off the box “Balance” (https://help.mews.com/s/article/guests-in-house-report?language=en_US).
I am more curious what would help you to enhance that report. Feel free to drop a comment or create a new idea of the current problem you’re facing while using the aforementioned report.
Kind regards,
Jovana
Mews Product TeamAmanda Hansen
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11 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.Amanda Hansen
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11 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.Amanda Hansen
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55 votesAmanda Hansen
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5 votes
Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Amanda Hansen
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71 votesAmanda Hansen
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4 votes
Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Amanda Hansen
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27 votesAmanda Hansen
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724 votesAmanda Hansen
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159 votes
An error occurred while saving the comment Amanda Hansen
commented
We've just joined Mews and wasn't even aware of this. Scary thought to be honest. We definitely would like to set a maximum reservation number at which time it would become a group booking with different T&C. The risk to the Hotel is incredible otherwise.
Amanda Hansen
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124 votesAmanda Hansen
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42 votes
Hi Mewsers!
You can now disable the QR code from all guest-facing emails through the Settings.To do so, please navigate to Settings > Services > Stay > Options and make sure that you don’t have “Enable QR code in emails” option selected.
If the option is disabled, placeholder in the body email is ignored and won’t be shown in the email body, neither the QR code attachment.
Have a great day,
AnetaAn error occurred while saving the comment Amanda Hansen
commented
Yes please make the QR code optional for all emails. We do not use the Kiosk or QR codes and it is confusing to our guests. They do not understand that it is a software issue and not a Hotel issue and reflects poorly on us.
Amanda Hansen
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12 votes
Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!
Amanda Hansen
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350 votes
We delivered customization of all emails which Mews send to guests.
We will start collecting new feedback for missing placeholders and other things separately
Amanda Hansen
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117 votes
Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!
Now you can actually see all the preview of emails within the customization of emails.
An error occurred while saving the comment Amanda Hansen
commented
This is especially useful when you are setting up your account initially and do not have current reservations to test.
Once you have reservations, it is inefficient to go in and out of the window where you are working on the template to have to find a reservation to test it out on. This is a typical standard.Amanda Hansen
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27 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.Amanda Hansen
supported this idea
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An error occurred while saving the comment Amanda Hansen
commented
I agree for an option to opt out. We are looking to add a more robust SMS feature via the Marketplace and were told that there is no way to turn off or have the Mews generated chats pushed to our purchased SMS platform. This provides too many channels and confusion for both guests and staff.
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97 votes
Hello Mewsers,
We are very happy to announce that we have released the new filters for floors, space features and space categories on the Timeline!
Visit our release notes page to learn more:
Amanda Hansen
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An error occurred while saving the comment Amanda Hansen
commented
Yes please additional ways to filter. I was so surprised by no filter options. By ROOM NUMBER would be ideal please!
Very important to be able to customize this list be removing and adding. Many of the listed features we do not have as features at our property. (As well "Disabled Person" is not an appropriate term)