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  1. 3 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Amanda Hansen supported this idea  · 
  2. 8 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Amanda Hansen supported this idea  · 
  3. 19 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

    An error occurred while saving the comment
    Amanda Hansen commented  · 

    This is important as it will give you an opportunity to reach out to the guest right away if you need to offer them a different category or to move them into a different category before that other category sells out. Especially important when you are almost sold out to not risk being oversold.

    Amanda Hansen supported this idea  · 
  4. 103 votes

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    Amanda Hansen commented  · 

    Yes, I had to stop using the availability blocks as our Front Desk and reservations teams would get so confused as to why it should plenty of rooms on the timeline and not on the availability screen.

    Amanda Hansen supported this idea  · 
  5. 56 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Amanda Hansen supported this idea  · 
  6. 29 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Amanda Hansen supported this idea  · 
  7. 155 votes

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    Amanda Hansen commented  · 

    Please consider this idea. It is very time consuming to have to remove and place back on the restriction, ESPECIALLY when simply checking a rate without needing to actually book it. It is also a risk to possibly miss putting the restriction back on.

    Amanda Hansen supported this idea  · 
  8. 185 votes

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    Amanda Hansen commented  · 

    This is an important feature to adjust. Many guests will see no availability and move on to looking for another property. I am sure this has lead to countless abandoned bookings for properties.

    Amanda Hansen supported this idea  · 
  9. 77 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Amanda Hansen supported this idea  · 
  10. 48 votes

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    Amanda Hansen supported this idea  · 
  11. 97 votes

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    Amanda Hansen supported this idea  · 
  12. 291 votes

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    Amanda Hansen supported this idea  · 
  13. 84 votes

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    Amanda Hansen supported this idea  · 
  14. 11 votes

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    Hello Madelaine,

    We apologies for the delayed response. However, we are happy to inform you that the functionality that you requested has been released.

    You are currently able to see the name of a the original guest who owned a bill before it was moved to a paymaster account.

    We hope this update will be helpful for your day to day tasks.

    Kind regards,
    Aldair

    Product Manager, MEWS

    Amanda Hansen supported this idea  · 
  15. 53 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    An error occurred while saving the comment
    Amanda Hansen commented  · 

    We place many rooms OOO at one time due to occupancy, construction, renos, etc. Previously having a system that allowed bulk OOO having to individually process each room for each date is not efficient. This would be such a helpful update.

    Amanda Hansen supported this idea  · 
  16. 16 votes

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    Hello Mewsers,

    Thank you for sharing your feedback with us.

    We are happy to inform you that we currently support the functionality that allows you to view who updated and task and when.

    In order to view the last user to update a task, select the task and view the “Updated” section at the bottom.

    We look forward to your continued feedback and suggestions.

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    Amanda Hansen commented  · 

    Agreed so that you can refer back to the employee if it was closed but not completed, etc.

    Amanda Hansen supported this idea  · 
  17. 104 votes

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    Hi there! Thank you for your feedback,

    We’ve set this idea as one to be upvoted and updated the category to “Operations”.

    Remember you can share a link to this request for your colleagues and fellow hoteliers to upvote.

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    Amanda Hansen commented  · 

    A prompt to ask if the user wishes to cancel the associated tasks to the reservation being cancelled would be great as well as an option if the reservation is being moved to also move the tasks relative to the new dates.

    Amanda Hansen supported this idea  · 
  18. 823 votes

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    Hi Everyone,


    Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users. 


    *Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements. 


    More information can be found in this release note


    To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight. 


    Warmest regards,

    Nienke 

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    Amanda Hansen commented  · 

    I see this idea has been open for upvoting for two years with substantial votes. Please create a reinstate button.

    Amanda Hansen supported this idea  · 
  19. 82 votes

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    Amanda Hansen supported this idea  · 
  20. 31 votes

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    Amanda Hansen supported this idea  · 
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