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  1. 93 votes

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    idea to upvote  ·  1 comment  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    maria supported this idea  · 
  2. 101 votes

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    idea to upvote  ·  5 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    maria supported this idea  · 
  3. 257 votes

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    idea to upvote  ·  6 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    maria supported this idea  · 
  4. 17 votes

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    0 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    maria supported this idea  · 
  5. 27 votes

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    idea to upvote  ·  2 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    maria commented  · 

    Would also be good to have Customer notes and internal notes. Customer notes could then be added to confirmations to confirm dinner / spa etc.

    Internal notes hidden from confirmation

    maria supported this idea  · 
  6. 179 votes

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    13 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers,
    we just enabled the partial customization of the Before start email which is sent 48 hours before guest’s arrival.

    You can now add personalized details, such as specific arrival information or keep guests informed on your social distancing policies and encourage them to check in online.

    Check our Help guide which emails can now be customized: https://help.mews.com/hc/en-us/articles/360001840877.

    Have a great day,
    Aneta

    maria supported this idea  · 
  7. 48 votes

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    idea to upvote  ·  2 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
    maria supported this idea  · 
  8. 6 votes

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    0 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Maria,

    Thank you for sharing your feedback with us.

    Since you shared your comments with us 2 months ago we have been working continuously to improve the new billing screen in order to ensure that it not only meets the standards of the old billing screen, but opens up the opportunity to begin surpassing the functionality feature set of the old billing screen.

    We have split the billing screen into 2 views. A group view accessible by selecting the “Billing” tab on the top right had side of the reservation screen and an individual view accessible by selecting the billing icon next to a guests name, or by selecting “all guest bills” from the group billing screen.

    The group billing screen gives you an overview of all reservations and companions within a group for the current stay period. Whereas the individual billing screen will show you all bill items…

    maria shared this idea  · 
  9. 66 votes

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    idea to upvote  ·  3 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    maria supported this idea  · 
  10. 100 votes

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    6 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your feedback.

    At Mews we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the…

    maria supported this idea  · 
  11. 78 votes

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    8 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your feedback.

    As you may know we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by…

    maria supported this idea  · 
  12. 44 votes

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    idea to upvote  ·  0 comments  ·  Mews Guest Journey » Kiosk  ·  Flag idea as inappropriate…  ·  Admin →
    maria supported this idea  · 
  13. 26 votes

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    idea to upvote  ·  5 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    maria supported this idea  · 
  14. 230 votes

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    idea to upvote  ·  7 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
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    maria commented  · 

    Would be good to see all the correspondence sent to guests from mews as back up, especially confirmations, so that if we have a charge back, or query from a guest, we have proof of what has been confirmed and all the policies etc

    maria supported this idea  · 
  15. 12 votes

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    0 comments  ·  Mews Operations (PMS) » Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
    maria supported this idea  · 
  16. 40 votes

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    idea to upvote  ·  1 comment  ·  Mews Operations (PMS) » Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
    maria supported this idea  · 
  17. 148 votes

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    idea to upvote  ·  13 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    maria supported this idea  · 
  18. 63 votes

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    idea to upvote  ·  0 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    maria supported this idea  · 
  19. 29 votes

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    idea to upvote  ·  1 comment  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    maria supported this idea  · 
  20. 38 votes

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    idea to upvote  ·  2 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    maria supported this idea  · 
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