222 results found

1. Book a table in a hotel restaurant via distributor

   As a hotelier, I want to use the Distributor as a booking engine for tables in the hotel restaurant. I want to allow the guest to book a table for a specific day and time.

   (Posted on behalf of Hotel Promenáda KV)

   13 votes

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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

2. Option to change background image in Distributor (Multi Property )

   We have 2 beach resorts on the same beach and we combine them into one distributor booking engine.
   
   The background image on the first page (select date) is of some random city. It looks ridiculous and is definitely killing conversion.
   
   I have been told we cannot change this.
   Surely a plain white background would be preferable to this generic cityscape which will suit probably one in 20 propertys or less.
   Really annoyed about this as when we started using this combined booking engine for 2 property's this picture was not there its just been added.
   it looks terrible as we have beach resorts and it does not fit our style at all.
   
   This is such a basic thing I cannot believe that an advanced system like Mews does not have a fix.

   We have 2 beach resorts on the same beach and we combine them into one distributor booking engine.
   
   The background image on the first page (select date) is of some random city. It looks ridiculous and is definitely killing conversion.
   
   I have been told we cannot change this.
   Surely a plain white background would be preferable to this generic cityscape which will suit probably one in 20 propertys or less.
   Really annoyed about this as when we started using this combined booking engine for 2 property's this picture was not there its just been added.
   it looks terrible as we… more

   31 votes

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   1 comment  ·  Booking engine  ·  Delete…  ·  Admin →
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   idea to upvote  ·  Jan Pulkrábek responded

   Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

3. Display voucher rate only

   When using voucher code, only display voucher rate attached to it.
   The use case: sometimes the rate attached to the voucher code can be actually more expensive than the standard rate (corporate rate) and customer should not see the cheaper ones.

   102 votes

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   on the roadmap  ·  10 comments  ·  Booking engine  ·  Delete…  ·  Admin →
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4. Hyperlinks in room description on Booking engine

   Possibility of adding links into room description so are hyperlinked and in that way guest has the possibility to see whole photo gallery, 3d presentation or the address of the apartment on googlemaps for example .

   12 votes

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   1 comment  ·  Booking engine  ·  Delete…  ·  Admin →
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   idea to upvote  ·  Jan Pulkrábek responded

   Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

5. Reservations picture

   After his booking, the guest gets a link to the extranet where he can view his bookings. Each booking has a vignette picture which is the same as the main picture of the WBE page. The framing of this picture may not be ideal compared to the framing on the WBE home page. It would be nice to be able to choose another picture for the booking vignettes.

   5 votes

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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

6. To be able to track customers abandoning their carts

   Just as retailers do so, it would be great to track individual customers leaving the checkout process and to be able to send "abandon cart" emails.

   21 votes

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   1 comment  ·  Booking engine  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

7. Promotional / discounted rates sorting

   Promotional / discounted rates are not displayed in correct order. If a Promotional / discounted rate is based on "BAR - % discount" then it should display in the same order but it's displaying second best discounted vs Promotional / discounted rate.

   4 votes

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   0 comments  ·  Booking engine  ·  Delete…  ·  Admin →
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   idea to upvote  ·  Jan Pulkrábek responded

   Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

   
   

8. Serveral guests under 1 booker

   It would be great if a booker makes reservations for several guests, that we have several fields, instead of one guest field.

   21 votes

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   1 comment  ·  Booking engine  ·  Delete…  ·  Admin →
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   idea to upvote  ·  Jan Pulkrábek responded

   Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

9. better translation into spanish and italian of "Proceed to checkout" button

   The button "Proceed to checkout" is now translated as "Proceder con el check-out" in spanish and "Procedi al checkout" in italian. However I find these translations a bit confusing as the spanish and italians are not really familiar with this english expression. "Ir al pago" o "confirmar reserva" (in spanish) and "procedi al pagamento" or "conferma prenotazione" in italian, would be a better translation. Furthermore, I've seen in a video of Mews University, that this button was "ir al pago" in spanish and I wonder why it got changed.
   Thank you!

   3 votes

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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

10. Filters in Distributor

    Because of variation of spaces and types of clients, we want to introduce filters. This should speed up and make booking easier.

    Please, put your ideas related to this into comments

    11 votes

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    2 comments  ·  Booking engine  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

11. Traditional Chinese translation

    Add traditional Chinese translation in the system. (for example the mail templates)
    Now we only have simplified Chinese in the translation.

    2 votes

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    0 comments  ·  Booking engine  ·  Delete…  ·  Admin →
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    idea to upvote  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

12. Different rates acording to the device used to enter the booking engine

    OTAs are now pushing special rates for phone apps. We should be able to do the same to maintain parity with the main OTAs.

    19 votes

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    idea to upvote  ·  0 comments  ·  Booking engine  ·  Delete…  ·  Admin →
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13. “Airline” rates scheme - base price (non-refundable) + insurance

    The idea has been already verified in other areas, such as airlines or cruises. All rates would be non-refunduble by default. On top of each rate, the guest could purchase an additional product (something like an “insurance”) that would make the rate refundable; however, the “insurance” itself would not be refundable.

    There could be more levels of “insurance” - e.g. “cancel up to 1 week prior to the arrival” and “cancel anytime”. The second option in this case should be obviously more pricey.

    Generally speaking, the price of the “insurance” should always cover the costs of maintaining the empty room + some profit on top of that. The second option should cover 100 % of these things, the first option would take into account that the room can be still offered to another guest in that one week period before the cancelled stay.

    After selecting the preferred option, the guest would be charged immediately.

    Pros of this solution for the guest: transparent pricing, transparent cancellation policy, opt-in for the cancellation “insurance”

    Pros of this solution for the hotel: improved cash flow, reduce missed revenue (the number of unpaid no-shows should be much lower), inventory control (overbooking prevention), full automation.

    The idea has been already verified in other areas, such as airlines or cruises. All rates would be non-refunduble by default. On top of each rate, the guest could purchase an additional product (something like an “insurance”) that would make the rate refundable; however, the “insurance” itself would not be refundable.

    There could be more levels of “insurance” - e.g. “cancel up to 1 week prior to the arrival” and “cancel anytime”. The second option in this case should be obviously more pricey.

    Generally speaking, the price of the “insurance” should always cover the costs of maintaining the empty room… more

    3 votes

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    0 comments  ·  Booking engine  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

14. Bigger logo on Distributor
    7 votes

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    0 comments  ·  Booking engine  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

15. Round prices to whole numbers in Booking Engine

    Introduce rounding for the prices based on preference of the property.

    87 votes

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    idea to upvote  ·  14 comments  ·  Booking engine  ·  Delete…  ·  Admin →
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16. setup minimal occupancy bookable per room type for distributor

    On distributor it is possible for guests to book 1 person on a Quadruple room , which results into a tariff that is lower than on a single room. This is of course not desired. It would be great if this could be setup with a restriction or (per room type) in the distributor setup.

    4 votes

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    1 comment  ·  Booking engine  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

17. We would like to get a feature next to Terms & Conditions where we can add our GDPR conditions.

    We would like to get a feature next to Terms & Conditions where we can add our GDPR conditions.

    3 votes

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    0 comments  ·  Booking engine  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

18. Block number of spaces to book on Distributor

    Block Number of Rooms Single Person Can Reserve on Distributor

    19 votes

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    1 comment  ·  Booking engine  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

19. Issues with the book for other people

    This one is related to the book for someone else feature recently implemented on to Mews which is great but unfortunately when a booking is made like this, it adds the person who it booked instead of who it was booked for, see timecode 1.45 in this case the booking is for Denis Avis but when you go in to the dashboard tab there is nothing added to that booking, so in order to rectify it, we need to manually add it. When searching for the booking number on the search results you get a totally different name (the person who booked it and not who it is for) for that booking number, once found it shows different information to what it was showing initially. After its moved (see video) the invoice will be marked as done even though its not, an invoice still needs to be created. for more detailed information see the video.

    This one is related to the book for someone else feature recently implemented on to Mews which is great but unfortunately when a booking is made like this, it adds the person who it booked instead of who it was booked for, see timecode 1.45 in this case the booking is for Denis Avis but when you go in to the dashboard tab there is nothing added to that booking, so in order to rectify it, we need to manually add it. When searching for the booking number on the search results you get a totally different name (the person… more

    4 votes

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    idea to upvote  ·  Josef Lapka responded

    Review of Mews Search starting and in exploration phase

20. Display of promotional rates in Distributor

    Promotional / discounted rates should be displayed at the categories stage of the guest booking journey and not only at the rates stage.

    6 votes

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    idea to upvote  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.