Mews Open API

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  1. We need a more detailed descriptions in action log and in origin for those integrations that use the connector API.

    We currently have multiple integrations (room checking, IReckoU, Omniboost, Zapier, Pxier, etc.), it's is impossible to understand in our analytics (POWER BI) through which channel a booking came if it just says connector for all.

    Same applies for action log. If something went wrong. How do we know which integration made the change if all indicated system?

    23 votes

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    1 comment  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  2. We are working with Wihp to display our rates on Google. Actually Mews is not able to provide the cancellation deadline for each rates, other OTAs are able to provide rates per room category and with cancelation deadline. We need to be able as well to show to our customers our cancelation policy per rate category.

    10 votes

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    1 comment  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. For actions taken in Mews that appear on the Action Log, allow the employee GUID of who made the change (such as rates) to be shown in the response.

    3 votes

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →
  4. Currently we have:

    distributor.setLanguageCode(languageCode);
    distributor.setCurrencyCode(currencyCode);
    distributor.setStartDate(date);
    distributor.setEndDate(date);

    Can we please have:
    distributor.setAdults(5);

    7 votes

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    idea to upvote  ·  2 comments  ·  Distributor API  ·  Flag idea as inappropriate…  ·  Admin →
  5. Extend the timefilter to have a UPDATED timefilter, so that you can retrieve all accounting items that have been created/modified within a certain timeframe.
    This way you can easily fetch for example "give me all items that were changed since yesterday".
    Advantage: If you would like to know if there were new accounting items modified/created since the last time you checked, you do not need to get all items for the entire future. That would save a lot of bandwidth and processing (on both server/client side)

    5 votes

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  6. The new Payment Requests feature is great, would be useful to have the functionality added to the API so you can generate payment requests from integrations.

    21 votes

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    1 comment  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →
  7. API POST parameters:


    • Reservation ID

    • Client Token

    • Access token

    Returns link to auto-login for reservation online check-in

    Use Cases:


    • Send scheduled transactional emails for costumers to fill the check-in online.


    • Ops team doesn't have to trigger the email manually via Commander.


    • Push more relevant information inside the email.


    • Don't get emails from a different domain for the online Check-in.


    • Get ownership of the tone in the communications with our clients.


    39 votes

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    6 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    We reopened this request for further upvotes. It is fairly clear what is being requested and it will need more investigation from Mews. In the mean time we would ask you to continue to up vote if this is still a required connectivity feature request.

  8. The reservation event messages in the websocket channel are actually not representing events, but state changes. To be able to separate a checkin (state change from Confirmed to Started) from undoing a checkout (state change Processed to Started) I would like to have included the previous state in the event messages, since both of the examples will send only an event with status Started.

    4 votes

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  9. 1- Add the option to make mandatory that the user (guest) fills in information before they can add the product to their stay. Example: offer airport transfer but then make it mandatory for the user to input the time and airport of arrival.
    2- Add conditions to products so that they can only be chosen if such conditions are met. Example: minimum of 4 people must book in order to book a ski lesson

    7 votes

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    idea to upvote  ·  0 comments  ·  Distributor API  ·  Flag idea as inappropriate…  ·  Admin →
  10. You can not gather some historic information about accounting items:
    - When was it created?
    - When was it last modified?
    - When was it cancelled (/closed)?

    3 votes

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. For Non Refundable Bookings or bookings with a payment at confirmation, refuse bookings for which payment has failed.

    Currently, bookings are accepted with failed payments and only a settlement task in created. This leads to excess admin for bookings that provide no income.

    39 votes

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    idea to upvote  ·  1 comment  ·  Distributor API  ·  Flag idea as inappropriate…  ·  Admin →
  12. Make possible to show a breakdown of the bill on the Rates and Checkout views of distributor, in cases where a particular product is not optional for the customer, like a cleaning fee tied to a particular space or a membership fee tied to a particular rate. Right now, the price guests actually pay is higher to the one they are told to pay at checkout (in cases when a mandatory product is added inside the system).

    8 votes

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    idea to upvote  ·  0 comments  ·  Distributor API  ·  Flag idea as inappropriate…  ·  Admin →
  13. In Belgium we have OGM numbering, partners could handle this via the api if there would be an UpdateBill request available in which only the notes can be updated of an open bill.

    (see also https://mews.myjetbrains.com/youtrack/issue/RND-33807?p=COM-225)

    5 votes

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →
  14. Users in Mews can choose from a pre-defined list of reasons when manually cancelling reservations in the reservations module in Mews PMS.

    However, when a reservation is cancelled via API, the cancellation reason defaults to "Other".

    It would be great to be able to also specify cancellation reason via the API (drawing from the pre-defined list available in Mews) so that integration partners can help keep the reservations reporting as accurate as possible.

    3 votes

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add property "Type" to the request body of the Get all Bills endpoint, allowing to filter on only 'Invoice' for example.

    1 vote

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →
  16. Enable adding links (like dinner menu, or a link to a hotel landing page) to the descriptions of rates and products

    5 votes

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    idea to upvote  ·  0 comments  ·  Distributor API  ·  Flag idea as inappropriate…  ·  Admin →
  17. In the request of bills/getAll have the possibility to enter companyID's, that way we can present the user with all bills of a specific company

    4 votes

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →
  18. Most other PMS's (all using HTNG standard and most custom APIs) can provide a simple Date : Room Type : Out of Order count.

    So like:

    2021-06-30: King: 1 OOO
    2021-06-30: Queen: 0 OOO

    Mews requires storage of resourceBlocks, mapping of room numbers to resource categories, and storage of unique IDs for every OOO room. This is much more complex than other partners, and would require a whole new inventory architecture to support.

    Now that you've added an Adjustments extent: would be great to be able to pull total Out of Order counts by date and by roomtype via getAvailability…

    1 vote

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. For the connector API it is necessary to retrieve all rooms each time an API Call is made to pull the space feature, this is quite a heavy call for TSH as some hotels have 700 rooms.

    Could Mews consider to introduce a filter by room name ideally?

    This way Ireckonu or another integrating partner does not need to pull all rooms each time.

    2 votes

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    1 comment  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. Connector API: to be able to access the reason for OOO rooms through Mews API

    2 votes

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →
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