SOFORT is a common payment method that arranges the transaction between you and your customer. Very popular in Germany, but also in other countries across Europe. Let us know if you're interested in having this payment method directly integrated into Mews Payments.3 votes
We would like to hear your feedback on this payment method. Would you like to see it being integrated into Mews Booking Engine or Guest portal? Upvote!
Mews Payments team
Allow guests to spread payments using ClearPay & Klarna when making bookings via the distributor.
Millions of people in the UK alone use ClearPay & Klarna to spread payments over a number of months.
It would make Mews seem on-trend with consumer trends.2 votes
Thank you for your idea!
Moving the idea to be upvoted by others, who’s else interested in Klarna & ClearPay? :)
Slowly the Chinese market is getting bigger and bigger for Dutch hotels. Not only in Amsterdam, but everywhere in the Netherlands. The most used payment solution are Wechatpay and Alipay. This will bring a great improvement in the guest experience.62 votes
I would like to hear feedback from all of you, are you very interested in having WeChat as a payment method?
Your Payments Team
have the possibility to create custom type of payment.33 votes
We would like to send a payment confirmation like the ones that are send when a guest paid with their creditcard. Because we also get external payments via our own website with ideal, sofort, wire transfer etc. These guests want to know if their payment has been recieved aswell.6 votes
Thank you for the idea!
Currently, it’s not possible to send a payment request for alternative payment methods. However, we would like to hear more about which payment methods do you miss from our payment requests feature. We are currently working on the development of alternative payment methods, and it will be very helpful to hear your interest.
When a payment is successful, than the guest receives an e-mail to inform him. Many of them than request the invoice for that amount. Please also send the concerning invoice with the e-mail together.25 votes
Waiting for more feedback from all of you, would this feature be helpful in you case? And why?
It would be great to set up other kind of external payments like TWINT or any other type that would be useful for the single properties for their statistics and checks.5 votes
Add additional External Payment Options:
Loyalty Card and Gift Card for Chain Hotels19 votes
Gathering interest for Apple Pay, please upvote if you’d like to see it in our Booking Engine and Guest Journey products!
At times we have reservations from where at the moment of booking the credit card is valid, however it expires prior of their arrival.
We cannot accept reservations with an expired credit card since we then cannot collect payment. For security reasons we also do not prefer to take cc over the phone or by email. Is there is a way that the guest can get a notification that when they book their stay with us, the credit card will expire prior of arrival and to use a different card.22 votes
Mews sends automatically a charge mail to the mail address in the customer profile (for a physical card). But the card holder may be different e.g. a travel agency) and the customer is not supposed to knox the net price. Therefor it would be helpful to have a tick box on the charge screen: "Do not send charge mail to the client".37 votes
Please add MobilePay as an external payment in Accounting Configuration, as it is frequently used for payment via mobile phone in Denmark.7 votes
Looking for more feedback from all of you!
It would be so much easier to pull the Merchant payout report if the customers name and surname was linked to it. At the moment i have to pull the payment report and reconcile it with the merchant payout report. It takes up a lot of my time7 votes
Looking for more feedback from all of you!
Add a section to specify third party name on the card used for payment. Having several cards registered to the guest makes it quite difficult to know which company is paying for the stay. Many thanks.4 votes
Looking for more feedback from all of you! Why would this feature be helpful for you, use-cases are the best tool for us :) Thanks!
When we collect a payment on the payment screen you have an option to add a note, we use this to note down the transaction details room number and the name of the receptionist. sometimes you can make a mistake and put the wrong room number for example, what we would like will be the function to edit that note so when a mistake is made it can be amended.
This information is later used for generating reports and informing the staff during shift changes.
Thank you4 votes
Paypal is one of the leading payment systems worldwide. A direct integration with Paypal would enable the support of online money transfers as payments in Mews, providing as an electronic alternative to traditional payment methods.95 votes
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