Online check-out for guests who are in a hurry
Hey, I was thinking it would be cool if there is an online check-out option for guests who are in a hurry- just in case the queue is longer at some times- they could check themselves out via the plattform with which they booked and put in the keycard in a machine (like a ticket machine). To avoid people leaving without paying open bills, the machine could decline the keycard with a loud noise and inform us at the reception. I know that this might seem too good to be true and not manageable but I have actually been to two places who offered these options and it was really helpful :)
we already offer the online check-out to guests who are in hurry and who want to skip the queue at the reception.
Guests can do the online check-out from their phone, tablet, or laptop. In case there are some unpaid bills they are required to pay for them, they can add their billing details or claim items from minibar if your property have any.
Try it out! Guests love it!
Check-out is also coming to the Operator, soon, so stay tuned! :-)
Have a great day,