Display rates per night on confirmation
From a revenue perspective rates per night should be mentioned on the confirmation email not just the total amount of the stay (if guests shorten their stay)
Stefanie Eissner
shared this idea
6 comments
-
lisa.dombrowsky
commented
What ronald.schuster said!
-
Anonymous
commented
I agree and I cannot stress this enough !!! I can’t believe this isn’t in place on the booking confirmation that’s being sent to guests
-
Christian Furtner
commented
Guest should be able to see that the days, where the rates are high (ie weekend) and understand that the other days have lower rates.
-
Joey Mottershead
commented
This would be very useful as many customers are confused with the extend/shorten/amend their dates but don't receive X% of their total amount back. If they are sent the rates per night on their confirmation they will have written evidence of the correct price PER NIGHT
-
ronald.schuster
commented
mandatory - as especially price sensitive guests should see where we are willing to move towards them and ... what if they want to reduce a 5day trip to a 3day trip and discuss about rates? It is very common that they still want to stay the high priced days and kill the lower priced ones, but the mxed rate is still below the high priced rate.
-
Heiko Siebert
commented
good idea - needed either in periods of very high demand, or in destinations/periods with rather low demand and therefor very dynamic rates.