Modify or cancel bookings online
Külli Saar commented
Guests should have possibility to change or cancel their reservation(s) online a swell, unless there are any restrictions in the booking conditions. At the moment this part of the reservation is missing.
Anne-Mette Bendix commented
It would be very helpful if our guests are able to amend or cancel their reservations through Navigator. We are trying to generate bookings directly to the hotels online booking engine, hence we need to be just as agile and flexible as e.g. Booking.com and other OTA´s. Thx.
Erik Kei commented
if guests could cancel their reservation through Navigator, that would be very helpful.