Mews Guest Journey

Mews Guest Journey

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  1. Hotels should be able to further customize email communication from Mews. Be able to schedule the emails, decide on the target group of guests (by segment, rate type, space type, origin of reservation, classification, etc), create custom emails. Right now the emailing function is limiting and hotel can only choose limited amounts of templates and outside of customizing the content, they can't customize anything else.

    62 votes
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    new idea  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. For ecommerce linking in Google Analytics - currently sending a Client ID in the URL does not work as per https://developers.google.com/analytics/devguides/collection/analyticsjs/cross-domain

    It appears that linker is not working either (as per https://support.google.com/tagmanager/answer/7549390?hl=en) with a new Client ID always generated when going from client domain to mews.li to carry out an online booking.

    This means session data (such as traffic source) is lost and we cannot attribute revenue to the correct channels.

    5 votes
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    new idea  ·  1 comment  ·  Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add the measurement of a room type as a field into the Space Categories.

    This information is provided on OTA's to increase conversion on more expensive room types, but is not part of our Distributor (or Space Categories in the Commander).

    4 votes
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    new idea  ·  0 comments  ·  Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
  4. Hide microcopy discription on the reservation summery in BE

    3 votes
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  5. 6 votes
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  6. 4 votes
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  7. 3 votes
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  8. 3 votes
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  9. 2 votes
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  10. 2 votes
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