463 results found
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Change default printer
Change the default printer from to pdf to a "real" printer to make it easier when printing a bill
3 votes -
Ability to send pro forma invoice or invoice with % deposit to secure booking
We are trying to set up our group accommodation billing. We would like to be able to send a proforma invoice or invoice, which shows a 25% deposit due to secure the booking.
At the moment Mews does not offer the possibility to issue an invoice for a percentage of the amount, and i think this would be really useful to develop11 votes -
überweisung saldo 0
Da die Rechnungen bei der Zahlungsmethode Überweisung auch auf Saldo"0" ausgestellt werden, rufen mich die Gäste an, ob die Rechnung bereits beglichen wurde. Zahlungsmethode "Überweisung" ist sehr klein geschrieben. Es wäre gut, wenn auf der Rechnung steht: Bitte überweisen Sie den Betrag bis zum..... . Das Saldo "0" kann weggelassen werden.
3 votes -
move billing window
Would be great if it possible to move around the billing window to easier see the amount behind. For example when posting a no show fee etc
1 vote -
Option to block the entry of service charges
When users add a product, they can apply service charges that are mapped to the product group's accounting category. However, it should be possible to block this option because a product group can contain products with different VAT rates, and therefore different accounting categories. As a result, it is not possible to define an accounting category for service charges as the VAT rate cannot be known.
3 votes -
Zusammengesetzte Produkte (z.B. Frühstück = Frühstück Speisen + Frühstück Getränke)
Hinsichtlich verschiedener Mehrwertsteuersätze sollte es möglich sein, 1 "Oberprodukt" aus mehreren "Unterprodukten" zusammensetzen zu können, da sonst alles einzeln manuell gebucht werden müsste, wenn man keine gesonderte Paketrate dazu erstellt. Beim Online-Check in ist bei einer erneuten Mehrwertsteueränderung keine nachträgliche z.B. Frühstücksbuchung bei Room Only Raten möglich.
1 vote -
Show products charged at 0€ on invoices and reports
What's the point of offering a breakfast, or a drink or anything else to a guest and not being able to see it on the invoice or the products report ?! Please make anything charged at 0€ visible !!! Thank you
1 vote -
"Bill As A Package" Improvement
Properties would love the option to either package the bill as a whole line OR to have each line packaged per daily consumption therefore offering businesses that require it an itemized bill.
-Current setup: Bill as Package
1/23/24 to 1/25/24 Stay info total Price of "Night+Products+VAT"-Suggested additional setup: itemized Bill as a Package
1/23/24 Stay info Price of "Night+Products+VAT"
1/24/24 Stay info Price of "Night+Products+VAT"30 votes -
Automated Repeated Reminders for Overdue Invoices in Mews
Currently, it is possible to send invoice reminders on demand and manually via the bill/invoice itself or via the City Ledger.
(1) It would be nice to have repeated (and automated) reminders in different stages of the aging process, and
(2) also create an easier way to add a surcharge (if needed) on overdue invoices;
(3) Alert the responsible personnel/Mews User of the reminders not actioned.1 vote -
Bonjour, pouvez-vous SVP m'expliquer pourquoi les montants entre le rapport de réservation et le rapport des encaissements ne coïncide pas?
Bonjour, pouvez-vous SVP m'expliquer pourquoi les montants entre le rapport de réservation et le rapport des encaissements ne coïncide pas?
1 vote -
View Uninvoiced and Uncharged Past Billings
It would be great to have an option to view all past billings that are at €0.00 and do not yet have an issued invoice (i.e., the payment has not been closed), as well as a report showing all past reservations that still have postings on it and have not been charged at all.
1 vote -
Copy the number of ID to TAX identifier
So every night I have to copy the person ID number of every reservation that is checking out that day, to close bills properly during the morning check-out time.
My point is... Could it exist an automation that once you complete an ID / Passport number, it is copied to the TAX identifier directly?
1 vote -
Company Name on the Invoice
In a previous version of MEWS, we could add a Company address which was then added to the Invoice. A guest would then request the name of a company in which they could then reclaim/issue to the company. This information was clear on the Invoice under "Customer".
With a new update of MEWS, unfortunately this option has been taken away and there is now "Associated with". On the invoice, the "customer" is the Guests name and address and the company is now under "Associated with".In Germany, this an issue, as when Guests claim their expenses, the Invoice reads with…
31 votes -
Possibility to enable the use of specific Counters and Fiscal Printers only for some users/roles
Possibility to enable the use of specific Counters and Fiscal Printers only for some users/roles.
Currently, the user must manually select the counter for the bill and the fiscal printer each time a document is issued. This leads to errors and makes issuing corrections very time-consuming. By allowing the assignment of which counters and fiscal printers a user or role is authorized to use, the overall user experience would be significantly improved.
1 vote -
invoices
i dont know why it is like this... That clients can’t access their invoice themselves. In fact, in Canada, it’s usually illegal not to send an invoice. Currently, account statements are not available in Mews.
Also, in the pro forma invoice, the GST and QST numbers are missing, and taxes (including tax numbers) are extremely important in Quebec.
In short, we need to:
…Provide access for clients to retrieve their invoices themselves. Include tax numbers everywhere and show a detailed breakdown of the taxes. Automate invoice delivery: when a client makes a reservation, they should receive either a link to1 vote -
Ability to Set Multiple Due Dates for Invoices
Currently, MEWS allows only one due date per invoice, which creates challenges for businesses that require staged payments. Many hotels and event venues operate with structured payment terms where deposits and balances are due at different times.
For example, a typical payment schedule might look like this:
Upon Booking: A percentage due within a set number of days
Months Before Check-in: Another percentage due
Final Payment: Full balance due before arrival
At the moment, tracking these due dates manually or through workarounds is inefficient. The AR account tracking feature does not fully solve the issue, as it does not allow…1 vote -
Separate columns for base and applied taxes in bills and invoices report
Could you please separate by columns in the BILL AND INVOICES REPORT. For each line, tax base, % tax aplied, tax aplied.
Por example per invoice:• INVOICE NUMBER: 2356547
• INVOICE DATE : NOVEMBER 2024
• NAME OF CLIENT: PHIL SMITH
• TAX CODE: A4356859
• ADDRESS: Madison Avenue 343 CU 54459 New York USA / /10% TAX BASE: 2000€
• % TAX 1: 10%
• TAX 1: 100
• % TAX 2: 21%
• TAX 2: 210€
• TOTAL INVOICE: 2310€At the moment with the provided report we cannot separate it, we do not have this breakdown…
1 vote -
Link hardcoded tourist tax adjustments to the tourist tax accounting category
Linked hardcoded tourist tax adjustments to the tourist tax accounting category and not to the accounting category of the parent (service)
This distorts the accounting because the tourist tax has to go back down into a tax type accounting category, whereas the service's accounting category is a turnover account.
This regression was detected at the beginning of 2024.
2 votes -
Removing taxes from turnover in the accounting report
Tourist taxes are included in the turnover of the accounting report, but they are not. This should be a separate item.
2 votes -
Payments methods: Restaurant cheque + Ticket Restaurant card
Add restaurant cheque and meal voucher payment methods in order to :
- be able to manage these payment methods from reception via MEWS and not just from the POS
- be able to perform accounting adjustments from MEWS in the event of an input error in the POS, which does not allow this type of action to be performed2 votes
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