2185 results found
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late check out for housekeeping
Hello. When we have a late check out booking could the color of the reservation change? so whoever is using the system can see that there are people checing out later.
it would helps out organizing the housekeeping and front desk tasks.95 votes -
Commander Application - Push alert to app once a room is checked-out for houskeeping
A push alert is provided on any room that are due, ‘To be Cleaned’ when the guest has checked out of that room so that housekeeping can take action right away.
95 votes -
Add the day to the date in the Reservation Overview
Add the day (Mon, Tue, ...) to the date field in the Reservation Overview Report. This feature already exists in the Product Report.
94 votes -
Ability to switch off the legionella function
Some hostels often have rooms that do not have bathrooms connected and therefore do not have water pipes. In this a few other cases, turning those rooms to "dirty" with reason "legionella" after 7 days unoccupied does not apply.
Can we add a setting that will allow us to turn off "legionella"?
92 votes -
Add Filter "By Travel Agency" in Managers Report
Add Filter to the Manager Report that would enable us to sort the revenue as per Travel Agency.
For Example, if selecting Monthly Revenue there would be a drop box that shows all individual OTAs total revenue (for the selected month).91 votes -
Limit availability sent to Channel Managers
Limiting availability sent to your channel manager could allow more control over booking sources as well as overall occupancy and availability figures.
88 votes -
Group Overview
We need a group overview where we can see upcoming groups (groups in our case means minimum 10 rooms or more per booking).
Just an easy overview of all the group (not individual booking) maybe a month ahead. It could be in a report or by similar to timeline.
The headline per group should be the travel agency name or company name.87 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Ability to un-merge a group
To alow me to unmerge group, when grouppen by mistaken
87 votesHello from the Mews product team,
Thank you for your feedback, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Automatic space assignment based on space feature requests/groups
"If customers request a specific space feature, such as a balcony or a garden view, this must be processed after received so that an employee can manually assign such a space for that individual. Rather than manual assignment, however, properties may want to automate these feature requests. A new feature would enable the system to automatically allocate space assignment based on customer requests."
87 votes -
Planning alert for important dates
Could we have the possibility of coloring certain dates of the Mews calendar / planning of the establishment in order to reference the important dates of the year (events, holidays, vacations...). With, if possible, the possibility of adding a text when you pass the cursor over the date in question.
For example :
- Put the date of July 14 in green with the text "Holiday: French National Day"
- Put in red January 10 with the text "congress".86 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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CREATE NOTIFICATION ALERTING A NEW TASK WAS ASSIGNED
It would be very helpful to create a notification alerting the department/employees that a new task has been assigned.
85 votes -
Split payment amount
Can we please have an option to split a payment ?
Like you can partially refund a payment. IE guest pays by card 110€ but wants 2 invoices. first invoice room only 100€ and second invoice extras 10€ . guest doesnt want 2 payments on his card. How can you split the payment amount of 110€ into 100€ and 10€ on 2 invoices ?84 votes -
82 votes
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Fill in an transaction date for card payment by terminal or external payments
There is no space to register the date of an card payment by terminal or an external payment, like a wire transfer. This is needed to keep the accounting reports correct, when a wire transfer is registed not on the same day.
82 votes -
Add note to credit card
It will be very useful to put a note for each credit card in order to know if the credit card is a personal one or a professional one. So we will be able to take a deposit on the right CC and differentiate each CC.
80 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Own Event Management (EMS) all in one
often get the request for EMS & PMS in one. (all in one)
79 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Show employee who created a note
It would be nice to have the name of the employee who left a note on the reservation, This way is easier for departments to communicate. Since everyone needs to login with their own credential Mews should display who wrote the note. This will be a helpful tool for management to follow up with the person who's left a specific note on reservation. (e.g. guest complained about noise, the manager will be able to follow up with the receptionist who left the note- for more details.)
78 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Order spaces within the Space category
Order spaces within the Space category in the timeline.
At the moment, we can't order bedrooms as we wish in the timeline.
Depending on the location of the bedroom in the building, it makes more sense to have it in a certain order.
The default order does not facilitate operations.77 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Occupancy-based pricing
Spaces are often priced by category, however additional pricing schemes could become available with the possibility of pricing spaces according to the number of guests accommodated. With the availability of occupancy-based pricing options, properties would have the possibility to set rate price based on the number of people staying in the space rather than applying an empty bed adjustment. This would enable much more pricing flexibility for revenue managers, which could additionally provide even more attractive prices for guests.
For example: A room could be priced at 100 Euros for 1 person, but the same room could be priced at…
77 votes -
Top/Frequent Guest Report
Would be very useful to have a report in Mews that lists our hotel's most loyal guests, who have stayed/spent the most. This would make it easier to identify the guests e.g. for recognition purposes.
75 votes
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