70 results found
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onboarding manager
The onboarding manager should stick with the project for 6month to a year and not 5 days after going live. We are a new hotel and did not have reservation prior to going live. now that we are live several questions arise and there is no direct number to contact. I have read the help articles but still do not get a clear answer from them. I have submitted the question through contact us and still have not gotten answers. If there is a number to call direct when it is an urgent need that would be more helpful.
2 votes -
Remove deleted products from reports
Small one, but can we remove the deleted products from all product reports, this would make it easier for our operations team to pull reports and schedule them.
Really it's about giving our teams the cleanest data possible, I know they can select or deselect the products – we have a lot of products that were created whilst we were setting up the property, that we really don't need.. and whilst they are deleted – they show up in this report.
As there aren't any other key filters (eg Product Group) it's just messy and difficult for the operational team…2 votes -
ip address
For extra security
I'd like to only allow some of my team members to sign in while on property
If there was an option to only allow sign-ons from specific IP addresses, that would solve this for me.
Open to other options if they exist.
Thank you
Peter2 votes -
Bulk delete employees
It would be great if we can delete multiple employees/users at the same time (in bulk) in stead of doing it 1 by 1
2 votes -
2 votes
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Access control for making rate overrides in new reservation screen
Hi,
If staff have the access for reservation they can override the rate in the "new reservation " screen. Is it possible to add a special permission for this ?2 votes -
Workprivilege to access specific marketplace functionality (channelmanager)
We have employees who are mapping products in the marketplace channel manager integrations, however we do not want to give these colleagues admin rights. Can a workplace privilage be set for these settings in order to have access, without the need for providing admin rights
2 votes -
Restrict access to specific transactions per user level
Allow specific transactions to only be posted by management or have them not be visible to specific user group. For example, a discount to a dissatisfied guest or to balance out a chargeback reversal.
2 votes -
2 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Allow people without Mews account to access Mews Analytics
This idea is about allowing people to access Mews Analytics without having access to the rest of the system. This could be used by external partners of the group or property.
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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beveiliging | Improved login security
Zou handig zijn als er meer beveilinglagen zijn zodat niet iedereen vanaf huis kan inloggen
English translation
Would be useful if there were more security layers so that not everyone can log in from home2 votes -
Activation and deactivation of users
In the user management section, it would be nice to simply deactivate or reactivate user profiles. Sometimes users work for seasons and leave the company for a few months between seasons. Currently, if you want to stop the access to Mews, you have either to remove the rights of the user or you have to delete the profile and recreate a new profile when the user comes back. When you try to remove the rights, if will not work if the user has created export schedules. The only person who can remove the export schedules is the user himself. It…
1 vote -
Split create and manage customer and company profiles permissions
To ensure some employees can not create or edit company details as we do this on management level only, due to credit checks prior to invoicing.
1 vote -
Protect property financial information by restricting low level users payment or reservation reports
It would be nice to be able to put a limit on how far back users can make reports. For example; with the current payment report a low level user can see all payments and revenue years back. This doesn't make sense to me at all.
1 vote -
Reports
Please split the different available reports in the Permissions tab when assinging roles to employees.
This way we can make several reports, like a reservations report, available for a number of employees who need this while they do not need permission to the Accounting report or Accounting ledger f.e.1 vote -
Employee restrictions on bookable services
An employee can only see one bookable service, but not the other. This is useful when there is a management company with lots of different clients/bookable services and everyone has only access to their own bookable service.
1 vote -
View only permissions
A user profile with view-only permissions, where the user can access all information related to reservations but cannot edit it.
1 vote -
Limit the possibility to merge customers.
Our organisation has a lot of problems with incorrectly merged customers, which can become a sensitive GDPR issue.
We would like the function to be locked behind a certain permission that can be assigned to users.
That way the permission can be assigned to managers only.1 vote -
Turn off the "New device sign in" emails.
Turn off the "New device sign in" emails.
They do not work and causes about 20-30 tickets to our support each day.
Some users get these emails several times a day.
It's a nuisance.1 vote -
device authentication feature email to both user ánd mews champion
the news device authentication feature email informing a user of a new login is a nice addon, however a copy to the property admin even better; as the property admin can easily filter any particulars as to whom and when, as well as the location.
as the location is usally (close) to the actual physical address of a hotel, there are numerous questions when it is not 100%, and the champion can then tacle this issue first hand
1 vote
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