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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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230 results found

  1. 15 votes

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  2. 12 votes

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  3. Spaces are often priced by category, however additional pricing schemes could become available with the possibility of pricing spaces according to the number of guests accommodated. With the availability of occupancy-based pricing options, properties would have the possibility to set rate price based on the number of people staying in the space rather than applying an empty bed adjustment. This would enable much more pricing flexibility for revenue managers, which could additionally provide even more attractive prices for guests.

    For example: A room could be priced at 100 Euros for 1 person, but the same room could be priced at…

    75 votes

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  4. 71 votes

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  5. Stay date restrictions for vouchers

    58 votes

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  6. When orders are placed in Mews, there are often notifications sent for confirmation. However, when orders are canceled, it is more difficult to keep track of this lost revenue. Therefore, when orders are canceled, introduction of a notification e-mail could help properties stay more informed as detail of each cancellation would be available for future statistics and analysis.

    53 votes

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  7. Hi do you have a way to offer a discount on default rate for the same day booking with a set-up time?

    9 votes

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  8. Allow custom count of stay products based on per night selections

    52 votes

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  9. 12 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  10. Copy Rates: I would like to copy the whole rate (including pricing) most times I need to change just small things. And the best overall would be if I could copy this into other hotels I have in my profil. That would be awesome!

    44 votes

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  11. 11 votes

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  12. Rather than having all restrictions based on rates, a new management screen could be introduced for general restrictions. From here, Mewsers could create independent restrictions and then apply them to rates or rate groups as necessary.

    40 votes

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  13. 9 votes

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  14. 32 votes

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  15. Right now in Rate Management screen, properties are able to see Occupancy in percentage. By implementing this idea, the number of available spaces will be displayed on the same screen.

    33 votes

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  16. 8 votes

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  17. In addition to fixed price adjustment, many properties would prefer to use a relative adjustment field, which would be used to adjust prices based on extra or empty beds. This setting could allow revenue managers more flexibility as they decide on pricing for each space or space category, particularly in case the number of guests does not exactly match the number of beds in the chosen space type.

    26 votes

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  18. 23 votes

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  19. 16 votes

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  20. "Some employees may be a part of multiple departments and participate in multiple aspects of your operations. Currently in the system, however, it is not possible to add employees to multiple departments, which restricts their ability to be directly involved in some assignments or orders. With the option to add employees to multiple departments, this could eliminate some of this separation and allow your property to involve all the right people in all the right processes."

    21 votes

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