188 results found
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New and existing report
We wish to be able to modify or get modify existing reports as well as create or getting new reports created.
1 vote -
Purchased Product Notifications
(1) Enable notifications specific to products purchased/booked by guests or added by staff to a bill (not just from the OCI flow, but from any time the product is sold).
(2) Enable a feature that can filter reservations by Products purchased/booked.
1 vote -
Show Guest profile field dietary requirements in a report
The guest profile has a field for dietary requirements. This will show up in MEWS POS, but for properties that don't use MEWS POS this info is not shown anywhere ( only in the guest profile, but there isn't even a notification that it's filled out). It would be very useful for our conference centre kitchen, if there would be a report that shows the dietary requirements for a specific group/reservation, so for example our cooks know how many vegetarians are in a specific group, and they can pull this info from MEWS, instead of the back office having to…
1 vote -
Invoice sending notification
Earlier we were able to see the invoice on the profile with the notification of closed and sent. This now has been moved the report. We do benefit to see on the profile as this can result in sending the invoice again if the Reception are not confident whilst processing the check out procedures. Going to the report is an option but will be time consuming. Having a report is beneficial for management to track and trace on daily folio sending
1 vote -
Automatic printing of Fire Report
Hi, we would love to get automatic printed out the fire reports at 3 different time periods during the day (07:00AM, 14:00PM, 22:00PM). Today, we need to print out manually. Great if you can check up this opportunity.
1 vote -
Afficher les personnes exonérées de taxe de séjour dans un rapport
Pour nos établissements dont la taxe de séjour est paramétrées en produit.
Lorsque nous déclarons nos taxes de séjour à la ville, nous devons également déclarer les personnes qui en sont exonérées (pour la France cela comprend les mineurs, les hébergements d'urgence, les travailleurs saisonniers, les habitants de la même ville, ect).
Nous souhaiterions une option "exonération de taxe de séjour" au niveau de la facturation du séjour et que ces clients apparaissent dans un rapport.
Ceci nous éviterait de devoir tenir un tableur excel alors que nous avons un PMS.1 vote -
Configure accounting report to display invoice statuses based on the consumption date
I am writing to request a change in the way the accounting report date filter works. Right now, the filter shows invoice statuses based on the invoice closure date. We need it to show invoice statuses based on the selected consumption date instead.
For example, if we want to check if all invoices for August are closed, the report currently shows invoices with consumption dates in August as open if they were closed in September. We would prefer the report to show the invoice status as closed if it has been closed in the system, regardless of when it was…
1 vote -
Revenue report by rate groups
I am in need of a revenue report by rate groups. Maybe someone already has a tip for me? Otherwise it is a big wish to create this report for us.
1 vote -
Average rate for selected Rate Plan
It would be good to have an easier way of seeing the Average Monthly rate per Rate Category. Now, in occupancy report you can only see an average rate of all rates that property has.
We would like to see Average rate of rooms sold per selected Rate category.1 vote -
Select multiple services
Please add the option to choose multiple Services within reports (e.g. Reservation Report), the dashboard and the timeline.
If we add a service for nightly billing and one for monthly billing, both should be equally add up as arrivals and being reflected on an arrival report.
For the dashboard, maybe we can have at least the possibility to select services that should be shown together on one dashboard. (Arrivals, departures, tasks)
For the timeline, it is not very helpful that reservations for other services are visible but it is shown with the name of the service instead of the guests…
1 vote -
Consumption of Mini/Maxi Bar items by Room Number
It is essential for us to track which rooms are performing well in terms of mini/maxi bar sales, as our hotel offers different collections in the mini/maxi bars across various rooms. Therefore, we need a report detailing mini/maxi bar consumption by room number.
1 vote -
payment report refund reason
Right now, there are so many details in the exported payment report in the excel file, but the mandatory refund reason is not there. It would be very helpful for us if it shows it in there as well when going through all the refunds.
1 vote -
Cancellation date filter for posting journal
We really enjoy the ability to cancel products from billing and cancel orders from the guest dashboard, but there currently doesn't exist a way to audit cancelled products/items by cancellation date. We are able to filter by creation date of the product, but that makes it hard to track items created several months ago that may have been cancelled in the last week, for example.
1 vote -
In reservation overview report show abreviated notes if notes field content is to long, instead of not showing anything at all
In the Reservation overview report some reservations are displayed with no notes at all, where in fact there are notes attached to the reservation. This seems to happen for notes where the text content of the notes filed is very long. Thus it would be helpfull to show only the first lines of the notes with an indicator to view the full notes by opening the reservation details. Like "Some very long note text here. ...... See more by opening Details"
As of how it is implemented right now, it could be assumed that no notes are attached to the…1 vote -
Have a filter in the Manager report for rates
Hoteliers like to track the success of the rates per month and currently, to do that is to run the reservation report with a specific rate selected and to run it in "Total" mode month by month.
Manager report has a lot of potential for improvement to make it more useful for the hoteliers.
1 vote -
Export Schedule on available for the a "Rolling 7 Days"
Add to the current list of Interval option of a Continuous 7 days that begins the report at "Current Day 00:00 to +7 days at 00:00"
This would allow a daily export of product services sold to show any 7 days out at all times and would also include any late changes that happen for last minute bookings with a cancellation period, add-ons over the phone, and so forth. This is extremely beneficial for a Front Desk Supervisor or Manager to see what is happening that day and prepare for the days to come before a guest arrives without having…
1 vote -
Availability & Occupancy Report + Restrictions
We use the restrictions a lot at our property. We need a way to see restrictions in relation to the availability and occupancy. I'd like to see restrictions added to the calendar view of the avail and occ reports.
1 vote -
Enable Report Column User Customization
Beyond the availability of filters, or as incremental filter functionality, users should be enabled to remove data columns from report when the data in the column is irrelevant to the property or the user. My hotel doesn't track data by bed but this information takes up space in a report for columns with zeros. When I deselect filter options, the column still shows in the report with zeros. Like standard Excel spreadsheets, it should be possible to drop/drag columns within the report and remove columns so print attempts don't generate unusable reports. The Reservation report, for example, has so many…
1 vote -
Food and Beverages
Create one report for all Food and Beverages consumed together with the revenue.
One report should who how much was consumed and how much revenue was generated for all F&B Outlets, one total sum needs to be added.1 vote -
statistical report by rates
would it be possible to extract an excel file directory per day the different rates with their quantity of rooms sold and their accommodation turnover?
1 vote
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