242 results found
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Filter by user name the product journal report
In order for the colleagues to check their postings (charges, rebates, payments), could it be possible to add a filter in the posting journal report to short it by user log/name? Therefore, each employee could print his activity report, check one by one the lines and postings corresponding to his codes, and correct mistakes if observed.
4 votes -
statistical report by rates
would it be possible to extract an excel file directory per day the different rates with their quantity of rooms sold and their accommodation turnover?
1 vote -
Proper ROB report
Currently there is no ROB (Rooms On the Books) report available in mews. According to the support, the reservations report could be used. However, this report can in no way be used to make forecasting or analyses due to the terrible lay-out.
So please provide a proper ROB-report as this is the standard in the hospitality.
3 votesHello from the Mews product team,
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Reservation overview report
Please add the possibilty to change the view for the report to a list variant with more filter posibilities: Company, Guest, Room, A-Z etc. just like the accounting report.
The current form of card view is too ******* the eyes and thus not work enviroment friendly. Since it is for 4 lists in 1.
56 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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creation of a pack of reports to be sent in one single email
set up in the schedules a group of reports that needs to be sent to our Accounts in Head Office. He called Night Packs and has included 8 reports for each of our hotels (Ibis Budget and Ibis Red).
We have created a Night Pack set up schedule with 8 reports and it comes each report export directly and individually to our email included in the set up.My question is: Can Mews generate these reports, get them direct and sent them all into a single one email?
2 votesHello from the Mews product team,
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reservation report - total turnover per guest missing
If you pull the reservation report by revenue, only the Rooms revenue is shown; not additional revenue from POS or spa system etc.. Therefore, it is not possible to create a top turnover overview that shows the total turnover generated by a guest.
It would therefore be very desirable to be able to export the entire turnover including all additional turnover, e.g. in order to be able to create an A, B, C lists or Top 50 Producers.8 votesHello from the Mews product team,
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Extension Report
Hello. We need a report that indicates when a guests added nights to their stay.
Currently under the updated reports section it includes any reservation that had even a minor change, like a note added or another person.Ex. lets say I have a guest that books for Oct 1-31 for $100 a night for a total of $3100. On Oct 15 they tell you they want to add the month of November so another 30 days an additional $3000. When I look at the booking it shows total revenue of $6,100. When I submit my weekly report of what…
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Not removing products from the Reservation Report for cancelled bookings
When a guest cancels a room, all products are removed on the Reservation Report so it is not possible to gauge whether the guest had a product previously. This is problematic if a process needs to be upheld when a product is cancelled (e.g. informing a third party) and it's not clear whether a reservation had the product to begin with.
2 votesHello from the Mews product team,
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blocks does not appear in the reporting
Blocks should appear in the availability and occupancy report when they are confirmed. Not only when the rooms are picked
It falsifies all reports also the reporting to external Management Systems.32 votesHello from the Mews product team,
Thank you for sharing your feedback with us.
Our development team is currently working on resolving this issue, you can expect an update for this in the coming weeks.
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Select reporting default filters
Allow properties to select what filters they want to have as default when opening reports.
23 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Check Out Report with date picker
The Check Out Report is just possible for today. The Report would also be good to check the check outs for the next day
3 votesHello from the Mews product team,
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Availability&Occupancy Report Segmentation
It would be really usefull if we could check the number of room night and its ADR per segment, as in the Reservation Report
35 votesThank you for contributing this idea to our forum! I'm setting this as an idea to upvote so other community members can contribute votes. Many thanks,
Bethany
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show reservation report monthly grouped, so you can compare serveral month with each other in the "total modus".
show reservation report monthly grouped, so you can compare serveral month with each other in the "total modus".
7 votes -
Payment status color in arrival report
When we open our arrival donut report we would like to see really quickly who paid and who didn't pay.
For example: green dot-paid everyhing, yellow dot, an amount less than 50 euros to be paid and red dot more dan 50 euros to pay.
11 votesHello from the Mews product team,
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Product Report: Deleted Products / Filter Categories
When opening the new product report, and then selecting the service type, the report SHOULD automatically provide only the product categories attached to this service type.
Then, upon selecting or deselecting the category, the products listed should be ALL ACTIVE products, and not 'some' deleted products and some active products, and it definately should not an INCOMPLETE list of products.
Alternatively, in the product details, one should be able to designate the product to be 'listed' or 'unlisted' in the product reports default setting.
Speed in combination with paperless is of essence; and when "all products" is selected, it occurs…
10 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Include guest number in the accounting ledger
In order to reconcile accounting ledger with Sage reports, would it be possible to include guest number (displayed in tab internals of guest profile) and not only guest name?
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Action Log: Show time based on location and not UTC
In the action Logs, UTC is used to describe all actions, however this doesn't make sence for our propterty as we use CEST. Therefore we would suggest to use the time where a proptery is located instead of UTC so we don't need to manually calculate the changes each time.
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Mouvementliste / Zimmerliste
Mit Eurem Report "Guest-In-House" hab ich leider ziemlich Zeitaufwand, da ich für unsere Etagenfrauen alles manuell ankreuzen muss, welche Zimmer zu reinigen sind und für den Frühstücksservice ankreuzen muss, welche Gäste abreisen oder inhouse Frühstücken kommen, da dieser Report die Zimmer durchmischt nach An-Abreise und Bleibende aufgeführt.
Uebersichtlicher wäre ein Report wo alle Anreisen, alle Abreisen und alle Bleibenden Gäste auf einem Report unterteilt aufgeführt sind, so wie ich das von base7 kenne. Ich bin überrascht, das so ein Report bei Mews nicht existiert und das erschwert uns erheblich das Arbeiten!!!!!!!!!!!!!!!2 votesHello from the Mews product team,
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Show Channel Manager Notes in Reservations Overview Report
Currently only manually added notes are shown in the reservations overview report. Please add the functionality that also the notes are shown that came with channel manager reservations.
I was adviced to manually add the same note from the channel manager which unnecessary and error prone work not to be done manually. This should work automatically.
See support Mews Support Case 00055813 for details and screenshots.
Thank you!
2 votesHello from the Mews product team,
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Export Listen erstellen
Wir benötigen einen Bericht, welcher täglich automatisch erstellt wird (Export-Zeitpläne) und welcher uns folgende Information gibt:
- einen Bericht mit Information: Zimmernummer + Anzahl Personen im Zimmer Weitere Informationen wie Namen oder Adresse dürfen aus Datenschutzgründen nicht auf dem Bericht stehen.
Der Bericht wird am Abend erstellt und soll alle erwarteten und bereits
eingecheckten Gäste auflisten.Dieser Bericht ist wichtig für den Ernstfall (Evakuierung) durch die Feuerwehr ö.ä.
- einen Bericht mit den Informationen: Zimmernummer, Namen, Anzahl Personen, Firma, Produkt Frühstück, Sortiert nach Gruppe.
Diesen Bericht kann ich erstellen. Wenn ich ihn jedoch als Export-Zeitplan mir zusenden lasse, dann erscheinen zusätzliche Informationen,…
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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