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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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233 results found

  1. Show current key cutting status in Mews

    6 votes

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  2. Booking modification follow cancellation policies

    6 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  3. Product rules: add additional filter for type of reservation change

    6 votes

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  4. Keyboard move between Cashier shifts

    It would be really helpful if we were able to directly navigate through past shifts by having arrows for the previous and next shifts

    6 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  5. If no department assigned to task - assign it to creator

    If no department is selected when creating a task, it should assigned to the user who created the task.

    6 votes

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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  6. Ability to track lost business on NRS

    6 votes

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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  7. Configuration to allow to set default person count for each room type

    6 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  8. Give the option to remove the Service charge

    It would be great to have the option to deactivate the service charge in additional services. Like a tick box where they could say if a service charge would apply or not.
    This would eliminate that the user charges the service charge by accident, leading to postings in wrong accounting categories, eventually even wrong VATs.
    Now with the new design where the service charge it is on top of all additional products, it is easier to fill in the service charge and forget about the product.

    5 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  9. Restrictions rate in combination with company or travelagent

    It would be very desirable if the restrictions could allow a rate or rategroup to be opened or closed in combination with a company or travel agency.

    5 votes

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    1 comment  ·  Other  ·  Admin →
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  10. travel agents set up

    Would it not be easier to be able to set up a new travel agents without having to create a new company first.
    also, the routing rules should be part of the company and travel agent set up and not another unrelated action.
    this is causing way too much work and should be able to be simplified

    5 votes

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    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. Add all companion data simultaneously

    5 votes

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  12. Deactivate Delighted questions

    5 votes

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  13. Automatically assign release date based on travel agency

    5 votes

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  14. Automatically assign segment when booking extended

    5 votes

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  15. Import origin data

    Import file: Add column for proper origin to imported bookingsNow, everything shows up as 'Import' after migration.

    5 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  16. Extending EHW

    5 votes

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  17. VAT not applicable option

    5 votes

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  18. Restrict products by certain customer conditions

    5 votes

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  19. Expedia HC and C separation

    5 votes

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  20. CHM Queue for non-admins

    5 votes

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