520 results found
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Add the ability to choose internals from the rooming list
The Rooming List can be used to add numerous reservations in one go. One of the necessities of this type of import is to be able to calibrate the reservations in one go also. Thus, if the client chooses that all the persons in the group need to pay their extra by themselves, then the Cashlist internals function needs to be ticked the same amount of times in Commander.
Allow the Rooming List to also populate certain internals directly into the reservations/profiles in order to populate the information in one go.
2 votes -
add self-isolation as a purpose of stay
we would like to have another purpose of stay called "self-isolation" please
2 votesHi Simone,
Thank you for sharing your idea with the Mews Community. This idea has been set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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able to change font to bold in tasks
it would be good if certain words or phrases could be highlighted in a task or made to bold font so that it stands out in the message.
Especially important as tasks can not be linked to an arrival or departure date or set up as a recurring task (i.e. every week on a monday)2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Add turnaway reason in reservation screen
On the reservation screen, if the reservation is not saved (guests changed his mind for a reason) I want to be able to enter a turnaway reason: Price too high, room type not available...
2 votes -
Configuration setting which allows us to Swop number of adults in reservation screen van low to high
Configuration setting which allows us to Swop number of adults in reservation screen van low to high.
By default its set to highest number of users, while our business services predominantly 1 persons in dorm types.
We notice many wrong bookings are made, since its set by default on 1.Could we please get a choice on whether we display 1 adult before 2 adults.
2 votes -
2 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Gutschein ertsellen und einlösen
Als Hotel wir bräuchten ein option die Gutschein zu erstellen und lösen in Mews wie in Inkentoo System Kassen. Sehr wichtig für die Buchaltung
As a hotel we would need an option to create the voucher and solve it in Mews as in Inkentoo system cash registers. Very important for accounting
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Creating Invoices for external clients
As promised here is the video with the 2 issues that our reception team will be delighted with if they are improved :)
The first one: when creating invoices, see timecode 1:17, Pam needs to highlight and copy the booking reference number from that booking on the dashboard tab for that booking, she then needs to go to the billing tab and manually paste the number so then the invoice can be generated for the customer. Now imagine having to do this for every single booking every day. On friday she will need to do this over 120 times, this…
2 votesReview of Mews Search starting and in exploration phase
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When opening the mail queue from a guest profile without an email address all mail queue items are retrieved, instead of giving an err
Small Bug report: when opening the mail queue items from the dashboard of a guest profile that does not have an email address associated all mail queue items are retrieved (accross all profiles). I guess due to the fact that the SQL Query filters for the email address. Hence when empty all mail queue items are retrieved.
The system should check if an email address is on file, if not decline to open the mail queue item list giving an error that an email address must be provided.1 vote -
Localized Mews Invoicing
Modify Mews' Clients' Invoicing format to reflect local standards.
1 vote -
Rate group and rate descriptions showing on the New reservation screen
Currently Mews does not show rate group description and rate description when multiple rates are available within one rate group. This is not ideal for any hotel that may have multiple properties to manage as well as multiple reservationists. Its unreasonable to expect for reservationists and multiple property management to remember or recall information that is vital to relay to the guest at time of booking. Most hotels have multiple rates so this is a feature that is 100% missing and required for Mews tobe competitive in the PMS market for groups and PMS for hotels.
1 vote -
Guest to Product association
As a property that hosts guests for long stays, it is important to know what guest is associated with what product.
When a product is charged (1x) and consumed by one person and two people are on a reservation, there is no way to determine what guest is associated with what product. This gets more complicated the more products purchased that are for single consumption.
1 vote -
It would be helpful to adjust the Mews Ops dashboard to our companies specific needs. Currently this dashboard is static and not modular.
It would be helpful to adjust the Mews Ops dashboard to our companies specific needs. Currently this dashboard is static and not modular.
1 vote -
check in
Hello,
Just want to give feedback and maybe you do have this issue under your To Do list.
Guest's check in and check out in mews.
Then guests do have reservations for next night and next next day, for different rate etc.Reception is not able to make key in the same room for two different reservations, in this case we do it manually. Sometimes, payment is paid, key cards are made, the CHECK IN button is forgotten.
Same situation, if a guest checks out and pays his bill, then some sale spich and reception forgot to press the CHECK…
1 vote -
Exact Search Filter (Global Search)
When using the search bar for reservation 123 Mews often displays too many results as it includes anything with 1 , 2 , or 3. Recently had to search for confirmation 61 and the list of matching results was too long. Should be able to filter exact search therefore returns one match as the reservation is a unique number.
1 vote -
Automatic language translation from tasks into the language set in Mews Operation or in the app.
Automatic language translation from tasks into the language set in Mews Operation or in the app.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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add a shortcut button for "create room keycard"
add a shortcut button for "create keycard" in Reservation overview (or later by
clicking on details or check-in)1 vote -
Search bar in Check Out Report screen
It would be awesome and time saving to have a search bar in the check out report screen - instead of having to ctrl + F to find reservation here as this screen is amazing to use for checkouts and being able to see the bill balance but alas without a search bar its not 100% of the way there.
1 vote -
Search bar
It would be helpful if the search bar could also detect words or numbers that are written in the notes of a product.
1 vote -
Make product option 'offer to employee' visible in overview
In the overview of all the products we have in the additional and bookable services, I really miss a column that shows which products are visible for employees. Or a possibility to filter those products only.
Now I have to either enter each product to see if the option is selected or open a second screen as an employee to see what is visible.1 vote
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