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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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  1. 10 votes

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  2. 7 votes

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  3. Only allow users to issue an invoice when a company has been linked to the bill.

    12 votes

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  4. 7 votes

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  5. 73 votes

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  6. By integrating VIES to Mews, a user would be able to search for company details upon entering a European VAT number. This feature would function similarly to how the address search works, auto-filling required data while issuing invoices to help save time and ensure reliable data.

    11 votes

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  7. 8 votes

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  8. 11 votes

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  9. 19 votes

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  10. Disable old invoice numbers so they will not appear in search when looking for matching space numbers

    10 votes

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  11. It's quite common for guests to book accommodation together, meaning that when they're ready to pay, they would like to split charges evenly or with some other percentage. Currently this is not possible in Mews, but an additional feature could allow billing charges to be split according to guest preferences before payment.

    557 votes

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  12. 7 votes

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  13. Automatic reminder emails for approaching invoice due dates

    82 votes

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  14. Group bookings can complicate payments, especially if all bookings are being paid for by a single party. Adding the capability to pay deposits for the group as a whole could provide a solution, as this could simplify the payment process for many business travelers or any other group travelers.

    74 votes

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  15. "As service orders are created, sometimes there are multiple items included in one ticket. Currently, there is no indication of total cost for multiple-item orders, however adding this piece of information could help keep users informed before anything is finalized."

    9 votes

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  16. Introduce automatic sending of bills upon closing.

    168 votes

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    idea to upvote  ·  Aneta responded

    Hi Mewsers,
    if you have online check-out enabled, guests receive the copy of their bill to their mailbox right after they finish online check-out. (they receive only copy of the bill which was closed by guest during the online. check-out.).

    Other bills closed via Commander are not being sent automatically to the guest yet.

    Have a great day,
    Aneta

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