Send invoice directly to company profile
Our invoices need to be emailed directly to companies (i.e. Travel Agents or Businesses) directly. Currently you can only email to Customer Profiles, yet all the contact information for companies are stored in the Company profile. We move chargeback items to a Company Bill, so it seems illogical to then not be able to email the invoice directly to that company?
We waste so much valuable time saving the PDF down and manually sending the invoice through Gmail. There is a lot of room for human error here, where invoices don't ever get sent out.
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Charlie Mckay commented
We were struggling this, however found that if you add someone as the booker (i.e. agent or accounts payable) on checkout if you move to this profile. and invoice easily - it is really so there is someone accountable as a point of contact i.e. customer.
Hye, we have excatly the same problem.
We are working with a lot of business guests who need that the invoice to be sent to their company.
We would appreciate to have the possibility to send it directly by email to the company.
Nadya Gabriel from Hotel Metropol Basel Switzerland
Hôtel MYRTILLES commented
Please note, some Head Company having different 'Child company', but accounting is in 1 OFFICE. Wanting the invoice foor all filliates comany MAILED to 1 Unique Mailadress.
Christopher Custer commented
I agree that having the option to send the bill to the booker would be very helpful.
Indeed in current times when everything is automatized it seems really old-school to download a pdf file just to be able to send invoice to the company who is the payer and booker. We work with companies, the last 3 months we had 200 reservations with them so it is very time consuming for us to do it in such a tradicional way. It would be great at least to have a possibility to add the companies email to their file and some button which allows us to choose who send the invoice to.