Do not display future reservations in billing screen
Do not display future reservations in billing screen as receptionist sometimes charge future stays
We are very happy to inform you that we have released the new group billing screen!
On this new screen we have separated bill items from past and future reservations. Now you can stick to seeing the relevant bills for your reservation in the selected stay period
Don’t worry, we haven’t gotten rid of it completely! We have created an additional billing screen for each guest. You can access this screen by selecting “All guest’s bills” in the new billing screen. This will show you all open past, present and future bills for the guest you have selected, with convenient tags so you always know which bills are relevant for you.
Please note this functionality is only available on the new billing screen which will continue to run along side the current billing module.
For more information and links to the guide, visit:
Alexandra MacGibbon commented
This has happened three times this week. What makes this worse, is that rebating/refunding the future stay then removes the "Stay" item for the future booking. Makes it very confusing for the Front Desk team when checking them in.
Yes, this happends a lot! Once it has been charged and closed for 5000 euros.
Samuel Jaramillo commented
It happens to us also, it would be nice to separate it on a second line.