835 results found
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1 vote
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Synxis > Mews integration > Routing rule for travel agencies
With the Synxis > Mews integration we have the option to enable "Create company and travel agency profiles". Is it possible to also include a second step which creates a routing rule for the agency?
3 votes -
IDeas Integration for Group blocks
IDeas Integration on group blocks - Mews currently doesn't connect to Ideas to share group block updates to adjust revenue strategies
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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"Share With" - Share Reservations
There is a recurring need for hotels to track multiple reservations assigned to a unit. Oftentimes 2+ individuals, arriving at separate times, will each need a reservation for the same unit/dates. Sometime that nightly rate will also need to be split between these reservations.
4 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Monthly timeline not functionable
could you please look into the monthly timeline as currently not a viable option (actually, it is totally useless).
you can only see bookings of 14+ nights - we need to see all of them
you can not move bookings - we need to be able to do so
for us, we don't necessarily need to see a full year, but anything of 3+ months would be acceptable1 vote -
1 vote
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The Availability Block departure date should automatically adjust to the future arrival date
When you enter the block arrival date, why wouldn't the departure date automatically jump to at least the same day as arrival day or the day after? It makes no sense that we have to manually make sure that the departure date is not before the arrival date?! It is time consuming.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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New interval for Exports
Be able to programme an export for an interval of 10 days.
We analyse the management report by 10-day periods: from 1 to 10 - from 11 to 20 - from 21 to the last day of the month.
It would be useful to be able to programme an export that includes these 3 intervals + the total for the month.2 votes -
Name scheduled reports
It would be useful to be able to name a scheduled report. E.g. you may have multiple reports on the 1st of the month and it would be great if you could name the exports, such as "KPI report", "Operations report", etc, so they're easy to distinguish and identify.
2 votesHello Sami,
Thank you for sharing your feedback with us. It is currently possible to name scheduled reports.
You can do this by selecting an export schedule and updating the name under the Export schedule section. For more information please visit this guide.
Kind regards,
Aldair
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Breakfast report
Report "guest in house" - "breakfast"
The idea is to have the number of breakfast for each room everyday.
Today the report shows the number of breakfasts for the whole stay of the client/room.
How the report appears today :
Day 1 Room 100 (2 people, 2 nights) = breakfast X 4
Day 2 Room 100 (2 people, 2 nights) = breakfast X 4The restaurant needs this report to check with each client every morning if they have breakfast this day.
How the report should appear :
Day 1 Room 100 = breakfast X 2
Day 2 Room 100…22 votesHey Mewsers,
Good News! We started working on your feature request. A digitalised version of the breakfast list will be coming in the second half of the year.
Remember, keep up to date with our releases by checking out our release notes page:
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Message Templates
There are common questions guests ask, it would save a lot of time if we can create our own templates for replies to the guest messages (like in booking.com) and just select the one we want to reply to the guest message.
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Offer different room categories and confirm only one of them
We would like to send the guest an offer with different room categories and it should be possible for them to confirm only 1 room and reject all others.
9 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Restrict Products
There are other suggestions about restricting products, but would also be good to restrict products by Room category, and rates/ packages/ dates
For example -
1 offer a cot to rooms that can only accommodate cots and not to all rooms2 offer pet products to rooms that can accommodate a cot and not to all rooms
3 only offer a product on specific dates, rather than all, or seasonally within a certain date range - Strawberries in Summer
4 by package type, if a rate includes a product you wont necessarily want to add again
4 votes -
Total in reservation overview
In the statistics view in the reservation overview, a total sum would be wonderful. So you have to calculate it manually
2 votes -
See invoice after check in and not only one day prior to check out
See invoice after check in and not only one day prior to check out
1 vote -
Use search field to find Availability Blocks
It should be possible to use the search field to find all Availability Blocks by Name, regardless of status or pick-ups
3 votesReview of Mews Search starting and in exploration phase
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Allow a bookable service to have it's own name in the booking engine, and it's own address details
When managing different bookable services, like we are. It would be helpful if you can show the name of the bookable service on the booking engine. As it can get confusing for guests to see the hotel's name on top when booking the apartments they manage under a different name across the street.
Or, like us, when you manage multiple small properties in a single Mews environment, each with it's own name and address.
On that note, being able to set a different address per bookable service would be great! In the transition to bookable services, this would be a…
3 votes -
Product count
The product report does not show all products sold in one view. For example breakfast. We have to open 2-3 reports to show the total amount of breakfast sold. We need one overview of all products sold, not many overviews.
3 votes -
Changing the Start and End dates for the reports
A while ago I asked regarding saving custom reports and I was told to copy the URL and saving it as a Custom Link. It works fine but there’s something that I would like to have, so that it’s even better. Right now when you save the report, it also saves the date you used so we have to change it each time. It would be way better if we could write as a start “Today”, and then for the end “+1, +7, etc”. So that the system automatically makes the changes.
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Restrict the status of rooms that are checked in to maximum cleaned status
If rooms are checked in, the status of the room can still be set to inspected.
We think it would be useful that the room status in that case can only be set to clean and not inspected.
Otherwise, the room will be available for self-check-in at the Mews Kiosk.
Only in the last step - the key encoding - the guest is informed that Self-CI cannot be completed successfully.
Until then, however, the guest is informed that check-in would be possible, including charging of his credit card.23 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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